1. Acceptance of Terms

By visiting our website, purchasing a service, or communicating with our team, you accept and agree to follow all terms, conditions, and guidelines stated here.

2. Use of Our Services

Our services provide academic, personal, and business support such as writing assistance, project support, research guidance, documentation help, and presentation design.
All work provided is for guidance, learning, and support purposes only, and must be used responsibly.

Intended Purpose Only

All work delivered must be used strictly for its intended purpose only.
If a project was created for academic use, it must only be used for academic submission, and must not be used for commercial or business purposes—unless explicit written permission is provided by us.

You may not:

• misuse or misrepresent the work we provide;

• submit our work as your own if it violates your school, institution, or organization’s policies;

• use academic projects for commercial gain without our explicit written permission;

• engage in any illegal or harmful activities while using our services.

3. Payments & Refunds

• Payments must be made in full before work begins.

• Because our services are digital and custom-made, all completed and delivered work is non-refundable.

• If you have an issue with your order, you may request a revision within the agreed revision period.

4. Delivery of Work

We aim to deliver all tasks on or before the agreed timeline.
Delivery times may vary based on complexity, workload, or incomplete information provided by the client.
We are not responsible for delays caused by lack of materials, unclear instructions, or late client responses.

5. Client Responsibilities

Clients are responsible for:

• providing accurate and complete information,

• communicating clearly,

• reviewing drafts on time,

• using delivered work responsibly, ethically, and for its intended purpose only.

6. Confidentiality

All client information, files, and communication are treated as private and confidential.
We do not share, sell, or disclose your information to third parties unless required by law.

7. Intellectual Property

All content, materials, and written work remain the intellectual property of Robust Hive until full payment is made.

After payment, you receive limited rights to use the work only for the purpose it was created for.

Strict Non-Commercial Rule for Academic Work

Academic projects, reports, applications, or research systems (e.g., prototypes, final year project systems, etc.) cannot be used for commercial or business purposes unless explicit written permission is provided by us.

If, after academic submission, you wish to use the project commercially:

1. You must contact us officially.

2. A commercial usage request must be submitted.

3. A fee or revenue percentage will be discussed.

4. A written agreement must be signed.

No commercial usage is allowed without this process.

8. Prohibited Activities

Users may not:

• copy, resell, or redistribute our services or materials;

• misuse the website or interfere with its security;

• use our services for unlawful, fraudulent, or harmful purposes.

9. Limitation of Liability

Robust Hive is not responsible for:

• academic penalties or institutional violations,

• misuse or misinterpretation of delivered work,

• losses caused by incorrect application of guidance materials.

We provide support—not guaranteed grades, outcomes, or academic decisions.

10. Changes to Terms

We may update or modify these Terms of Use at any time. Continued use of the website means you accept the updated terms.

11. Contact Us

If you have questions or concerns about these Terms of Use, please contact us through our Contact Us page.